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Steps To Backing-up & Restoring Your Device

Steps To Backing-up & Restoring Your Device

Step 1: Back-up Your Device Via iTunes

Backing up your device ensures you have a copy of your information for when a factory reset is completed in the coming steps.

Follow the steps in the link below to complete a back-up of your device.

IMPORTANT: Do not use iCloud to back-up your data, but instead use iTunes.

Help Me Back-up My Device

Step 2: Restore Device's Software

Restoring your device’s software requires to you to perform a factory reset,  this is where a new version of the phone’s software is downloaded. Your data will be wiped, although if you have performed a back-up prior to resetting the device, you will be able to restore it in the next step.

Follow the link below for steps on how to complete a factory reset on your device.

Reset Your Device To Factory Settings

Step 3: Restore Your Device

Follow the steps in the link for steps on how to restore information on your device.

Restore My Device

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