This is a very common question, particularly as there is a lot of confusing – and often misleading – information put forward by some phone repair companies. At fix2U we stand behind the quality of our repairs and repair parts, which is why we’re able to offer our market-beating 5-year parts and labour warranty for [...]
Data loss during the repair process is an extremely rare event, but nevertheless, we suggest making a backup to safeguard against any potential data loss event. fix2U, therefore, recommends that you take steps to ensure that a full and complete backup of your device is made prior to your repair booking. Further reading: instructions on [...]
Payment is made after your repair is completed via credit or debit card (Visa, MasterCard, AMEX) or cash. For card payments, payment is made directly to the Repair Hero via a safe and secure card reader. Our no-fix no-fee policy means you’ll only be charged if we fix your device, and the price you see [...]
In most cases, the answer is a resounding yes. Over 85% of our repairs are completed on the same day we receive your booking, so if you’d like your mobile phone repair or iPad repair done on the same day, we will do our level best to make this happen. If your booking is received [...]
Nowhere. fix2u is a repair service with a difference – you can carry on doing the things you love while our fix2U Repair Hero comes to you and repairs your device on the spot. Our “Come To You” repair service is available for iPhone, iPad and Samsung Galaxy repairs. In select locations, we also offer [...]
Most phone repairers offer limited warranty periods on their repairs, which means if things go wrong down the line with your phone, you’re left high and dry. In fact, most mobile repair stores (including Apple themselves) will only offer you a three-month warranty on your mobile repairs. Because fix2U use the highest quality parts available [...]
Not anymore. Following the landmark ACCC v Apple court case, which was settled in June 2018, the “rules” have changed. If you replace the screen on your iPad or your iPhone, your Apple warranty will not be affected. Other repairs, including battery replacements, housing replacements, and charge port replacements may however impact your warranty. Find [...]
With fix2U, we’ll travel to you and fix your phone or tablet on the spot. Our mobile phone repairs normally take 30 minutes or less but depending on the mobile phone model and the extent of damage, some repairs might take 45 minutes while others take just 15 minutes. iPad Repairs may take up to [...]
Our all-inclusive prices are very competitive, with repairs starting at just $89. Add in the convenience that we come to you, and it means you can carry on doing the things you love while your mobile phone repair is completed on the spot, at your home, work or even your favourite café. To get an [...]
fix2U is an ‘on-demand’ iPhone repair, iPad repair and Samsung repair service. Just follow these simple steps to book your repair: 1. Fill in a short and simple repair quote. Select what’s broken on your iPhone, iPad or Samsung and receive an instant repair price. 2. We’ll call you to arrange a place, date, and [...]
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