iPhone Repair FAQs

Where do I find fix2U iPhone repairs near me?

No need to search for ‘iPhone repairs near me’ or ‘find an Apple iPhone repair near me’. fix2u is a repair service with a difference – you can carry on doing the things you love while our fix2U Repair Hero comes to you and repairs your device on the spot. Our 'Come To You' repair [...]

Where do I find fix2U iPhone repairs near me?

Do you provide insurance reports?

Absolutely. If your insurer needs an insurance report from a professional repair service provider, we can help. Making a claim on your insurance is a hassle, so make your life a little easier by booking a convenient at-home device assessment from fix2U. After we’ve assessed your device and discussed our findings with you, we’ll send [...]

Do you provide insurance reports?

My company is interested in on-site repairs

fix2U currently services over 80 corporate customers across Australia, who all enjoy the speed, convenience and cost-effectiveness of getting their devices repaired on-site at their offices. What’s more, if your organisation has multiple sites across Australia, fix2U is a great choice if you just want to deal with a single supplier for all your repair [...]

My company is interested in on-site repairs

How do I reschedule my booking?

Need to reschedule your booking? No problem. Please contact your assigned Repair Hero to arrange a new date or time. You can even change the location of your repair, as long as the new repair address is in our service coverage area. You can find your Repair Hero’s contact details at the bottom of the [...]

How do I reschedule my booking?

I’m not sure what model iPhone / iPad I have

Not sure if you have an iPhone X, XS or XR? No problem. To find out the model of your device check our handy iPhone and iPad identification guide before booking.

I’m not sure what model iPhone / iPad I have

How do I make a repair booking?

If you’d like to find a fix2U iPhone repair near you, you can make an online repair booking. Simply enter the details of the device that needs repair and indicate what problem(s) you are having with the device. You’ll receive an instant online price, which includes parts and labour. Worried about call out charges? We [...]

How do I make a repair booking?

Are iPhone repairs guaranteed?

Most phone repairers offer somewhat limited warranty periods on their repairs. Because fix2U use the highest quality parts available on the market, we’re able to offer a market-beating 5-year parts and labour guarantee on our repairs. Please read fix2U Five Year Parts and Labour Guarantee for full details of our warranty and warranty claim process.

Are iPhone repairs guaranteed?

Will repairing with fix2U affect my Apple Warranty?

Not anymore. Following the landmark ACCC v Apple court case which was settled in June 2018, the 'rules' have changed. If you replace the screen on your iPad or your iPhone, your Apple warranty will not be affected. Other repairs, including battery replacements, housing replacements, and charge port replacements may however impact your warranty. Further [...]

Will repairing with fix2U affect my Apple Warranty?

How much does our iPhone repair cost?

Our all-inclusive prices are very competitive, with Apple iPhone repairs starting at just $89. Add in the convenience that we come to you, and it means you can carry on doing the things you love while your Apple iPhone repair is completed on the spot, at your home, work or even at your favourite café. [...]

How much does our iPhone repair cost?

How does the fix2U Repair Service work?

fix2U is "come to you" iPhone repair, iPad repair and Samsung repair service. Just follow these simple steps to book your repair: 1. Fill in a short and simple repair form. Select what’s broken on your iPhone, iPad or Samsung and receive an instant repair price. 2. We’ll call you to arrange a place, date [...]

How does the fix2U Repair Service work?