Bookings can be made 24 hours a day, 7 days a week.

Our repair operating hours are 8 am to 6 pm Monday to Saturday. Your local Repair Hero may be able to complete your repair outside of these hours. For example, in some locations we may be able to repair your device after 6 pm or carry out repairs on a Sunday or a public holiday. Once you book your local Repair Hero will contact you to confirm if a repair at these times is possible.

Our customer service operation hours are 9 am to 6 pm (AEST) on weekdays, and 12 pm to 6 pm on weekends. Click to contact our customer services.