Data loss during the repair process is an extremely rare event, but nevertheless we suggest making a backup to safe guard against any potential data loss event.

fix2U therefore recommends that you take steps to ensure that a full and complete backup of your device is made prior to your repair booking.

To view instructions on how to backup Apple iPhone or iPad devices, click here.

To view instructions on how to back Samsung Galaxy devices, click here.

Please note that fix2U can not be held liable in the event of any data loss on your device as either a direct or indirect result of the repair process on your device.