Data loss during the repair process is an extremely rare event, but nevertheless, we suggest making a backup to safeguard against any potential data loss event.

fix2U, therefore, recommends that you take steps to ensure that a full and complete backup of your device is made prior to your repair booking.

View instructions on how to backup Apple iPhone or iPad devices.

View instructions on how to backup Samsung Galaxy devices.

Please note that fix2U cannot be held liable in the event of any data loss on your device as either a direct or indirect result of the repair process on your device.