Data loss during the repair process is an extremely rare event, but nevertheless, we suggest making a backup to safeguard against any potential data loss event.
fix2U, therefore, recommends that you take steps to ensure that a full and complete backup of your device is made prior to your repair booking.
Further reading: instructions on how to backup Apple iPhone or iPad devices
Further reading: instructions on how to backup Samsung Galaxy devices
Please note that fix2U cannot be held liable in the event of any data loss on your device as either a direct or indirect result of the repair process on your device.