fix2U Partners with Mintt to Launch Australia’s First In-home Mobile Phone Delivery and Set Up Service
SYDNEY, NSW, October 24, 2019 – Australia’s only nationwide on-demand smartphone and tablet repair business – fix2U, today announced the launch of Australia’s first “white glove” smartphone delivery and in-home set up service. Partnering with Mintt smartphones and known as “SetMeUp”, the new service means that Mintt customers can order their new smartphone online and receive it hand-delivered along with a personalised set up experience from a fix2U technology expert.
“fix2U was founded on the simple premise that people sometimes need help with their technology – buying it, understanding it and repairing it. We also know that everyone is busy, so the convenience of a come to you service really appeals to customers” said Sam Walker, CEO of fix2U. “fix2U currently offers a come to you repair service across Australia. The SetMeUp service extends that convenience by providing hand delivery of a Mintt smartphone along with a 30 minute on-the-spot set up session helping customers really get the most out of their new technology purchase. Beyond just smartphones and tablets, the vision for fix2U is to be able offer similar services for a broad range of consumer technology products. Our partnership with Mintt represents an important step on that journey.”
At the heart of the SetMeUp service are highly-trained fix2U technology experts called Heroes who have a passion for people and technology. fix2U Heroes hand-deliver a customer’s new Mintt smartphone and get it set up and running as quickly as possible – whether it’s transferring over contacts, photos and apps, or learning about new handset features. Subject to customer availability, the SetMeUp service aims to have the new device in the customer’s hands and set up within two days from online purchase.
fix2U operates in 12 locations across Australia and the pilot programme with Mintt has launched initially in Sydney and Melbourne with plans to expand this super-flexible delivery and expert set up service Australia-wide early next year.
“Retail stores offer choice, while e-commerce offers convenience. The hallmark of the SetMeUp service is an unmatched personal customer service experience,” according to Walker.
Customers wishing to receive their Mintt smartphone with the SetMeUp service in Sydney and Melbourne can begin ordering from www.mintt.co today.
Founded in 2015, fix2U is Australia’s first and only nationwide on-demand smartphone and tablet repair business. With fix2U, a certified and vetted “Hero” travels to the customer’s location and repairs their broken device on the spot in less than 30 minutes. fix2U’s fast and friendly service operates in 12 locations across Australia and has helped over 15,000 customers eliminate the hassle and high costs associated with traditional device repair options. What’s more, all fix2U repairs are backed by a market-leading five-year warranty. Fast, friendly, fixed! fix2U is headquartered in Sydney, NSW. For more information please visit www.fix2u.com.