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We Travel To You and Repair Your Device On the Spot

iPhone Repair At
Your Door

We Travel To You and Repair Your Device On the Spot

Repairs Completed In Under 30 Minutes

Screen Repairs Start At Just $89
Covid Safe Mobile Phone Fixing & Repairs
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Featured In
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We’re making iPhone repair fast & simple

Learn More About Our iPhone Repair

iphone screen repair

iPhone Screen Replacement

iPhone screen replacement is one of our most popular repairs. If your iPhone has been dropped and the glass has broken, we can repair it.

Sometimes more than just the top layer of glass on the screen gets damaged, and the display panel under the glass shows lines, inky marks, or perhaps is totally black. Worry not – all of these can be repaired.

The repair process
An iPhone screen is actually made up of three distinct layers - the display panel, a touch sensitive layer and finally a layer of toughened glass. These three layers are all fused together at the factory into a single iPhone screen “assembly”. Rather than simply replacing the broken glass layer, fix2U’s iPhone screen repair process involves replacing the entire iPhone screen assembly with a brand new one, which means you don’t need to worry if your display panel has been damaged as it will be completely replaced with a new iPhone screen assembly during the repair.

Time required
We’ll complete your iPhone screen repair in around 15 to 30 minutes.

Typical cost
Our iPhone screen repairs start as low as $89. To get an instant quote for your device, click here.

Warranty
fix2U provides a 5 year warranty on both parts and labour for an iPhone screen replacement.

Supported Devices:
iPhone 11 Pro Max iPhone 11 Pro iPhone 11 iPhone XS Max iPhone XS iPhone X iPhone 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone 6S Plus iPhone 6S iPhone 6 Plus iPhone 6 iPhone 5 / 5C / 5S
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iphone battery replacement

iPhone Battery Replacement

If you are looking to get a replacement battery for your iPhone, it’s probably because you’ve noticed that you’re no longer able to get to the end of the day without a quick recharge.

You may have also noticed that your iPhone slows down, or in some cases, randomly switches off.

If you head to the battery settings on your iPhone you can actually check your battery health – anything lower than 80% means that it’s time for a battery replacement.

The repair process
To replace your battery, we’ll need to open up your iPhone, disconnect the old battery, and fit a brand new battery. Your replacement battery should be good for the next two to three years, depending on your usage.

Time required
We’ll complete your iPhone battery replacement in around 10 to 30 minutes.

Typical cost
Our iPhone battery replacements prices range from $79 to $129 depending on your device model. To get an instant quote for your battery replacement, click here

Warranty
iPhone batteries are classified as a consumable item. fix2U provides a warranty period of 3 months on battery replacements.

Supported Devices:
iPhone 11 Pro Max iPhone 11 Pro iPhone 11 iPhone XS Max iPhone XS iPhone X iPhone XR iPhone 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone 6S Plus iPhone 6S iPhone 6 Plus iPhone 6 iPhone 5 / 5C / 5S
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iphone back glass replacement

iPhone Back Glass Replacement

In 2017, Apple released the iPhone 8, its first phone with a glass rear cover, offering a superior look and feel to previous metal iPhones. Unfortunately the rear glass is prone to break if the iPhone is dropped, which looks unsightly and may also be uncomfortable when handling the iPhone.

The repair process
To repair the back glass on your iPhone, our repair process involves replacing the entire “chassis” (or body) of your iPhone. This is the best method to ensure a “factory finish” for your repair which is both strong and long lasting, as compared to some competitors who remove the back glass and simply glue on a replacement.

Time required
The iPhone rear glass replacement is one of our most time consuming repairs, and takes between 30 minutes and 1 hour to complete.

Typical cost
Our iPhone back glass replacement prices range from $199 to $249 depending on your device model. To get an instant quote for your iPhone, click here.

Warranty
iPhone rear glass replacements are covered by our comprehensive 5 year warranty on both parts and labour.

Supported Devices:
iPhone 11 Pro Max iPhone 11 Pro iPhone 11 iPhone XS Max iPhone XS iPhone X iPhone XR iPhone 8 Plus iPhone 8
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iphone camera replacement

iPhone Camera Replacement

If either your front camera or rear camera is not working correctly or there is something wrong with the pictures your iPhone is taking, for example focusing problems, or blurry images, then you probably need a camera replacement. If you have dropped your phone and the rear camera lens on the phone has broken, we can replace that too. For lens replacements there is typically no need to replace the actual camera – just the lens.

The repair process
To perform a camera replacement we will open your iPhone and replace the camera that is not working with a brand new camera. If you have a broken camera lens then we will replace it with a new lens. We may or may not need to open your iPhone to replace the lens, depending on the iPhone model.

Time required
iPhone camera replacements and lens replacements can be repaired in around 20 to 30 minutes.

Typical cost
Camera replacements range from $89 to $169 depending on your iPhone model. Camera lens replacements are $79 to $89.

Warranty
iPhone camera replacements are covered by our comprehensive 5 year warranty on both parts and labour.

Supported Devices:
iPhone 11 Pro Max iPhone 11 Pro iPhone 11 iPhone XS Max iPhone XS iPhone X iPhone XR iPhone 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone 6S Plus iPhone 6S iPhone 6 Plus iPhone 6 iPhone 5 / 5C / 5S
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iphone charging port replacement

iPhone Charging Port Replacement

If your phone is no longer charging when you connect it to your charge cable, then you may need a replacement charging port. Before booking a charging port replacement, we suggest testing that your phone no longer charges with a different cable and wall adapter to eliminate this as the issue.

The repair process
To perform a charging port replacement we will open your iPhone and replace the charging port with a brand new one. Before we start your repair we will check that your battery is working correctly – in some cases an iPhone not charging is actually a battery problem, not a charging port problem.

Time required
Charging port replacements take around 20 to 30 minutes to complete.

Typical cost
Charging port replacements range from $89 to $119 depending on your iPhone model.

Warranty
Charging port replacements are covered by our comprehensive 5 year warranty on both parts and labour.

Supported Devices:
iPhone 11 Pro Max iPhone 11 Pro iPhone 11 iPhone XS Max iPhone XS iPhone X iPhone XR iPhone 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone 6S Plus iPhone 6S iPhone 6 Plus iPhone 6 iPhone 5 / 5C / 5S
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iphone charging port replacement

iPhone Water Damage Repair

With the launch of the iPhone 7, Apple started to make their iPhones waterproof, so this is an issue we typically see on older iPhone models.

If your phone is immersed in water or other liquid, it’s very important that you act as quickly as possible. Switch your device off if possible and book a repair immediately. Water damage is best repaired within 48 hours of the incident.

The repair process
For iphones with water damage, your fix2U Repair Hero will open your phone, remove any excess water, and thoroughly clean the circuit board and all connectors with isopropyl alcohol. In most cases a replacement battery will be required, and in some cases, a replacement screen.

Time required
Water damage repairs take around 30 to 40 minutes to complete.

Typical cost
A successful water damage repair is not guaranteed. Your Repair Hero will charge you a non-refundable liquid damage inspection fee of $59 to cover the cost of our time and labour to inspect your phone. However, in the event that we are able to successfully repair your liquid damaged device, we will waive the inspection fee, and you will only be charged for the parts and labour required to repair your device.

Warranty
Water damage repairs are specifically excluded from our 5 year warranty. Although we have successfully completed hundreds of water damaged repairs, lasting results cannot be guaranteed.

Supported Devices:
iPhone 11 Pro Max iPhone 11 Pro iPhone 11 iPhone XS Max iPhone XS iPhone X iPhone XR iPhone 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone 6S Plus iPhone 6S iPhone 6 Plus iPhone 6 iPhone 5 / 5C / 5S
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iphone charging port replacement

iPhone Audio Issues

Having trouble hearing the other person on phone calls? Or are they having trouble hearing you? Is your speaker phone not working as it should? fix2U can fix all of these issues for you.

The repair process
Depending on the type of audio issue you have, fix2U will replace either your microphone, ear speaker or loud speaker. If you have an iPhone 7 or 7 plus and you are experiencing audio issues, your phone may be experiencing a design flaw that is related to the audio chip on your motherboard. In these cases, you will typically see the loudspeaker icon greyed out on the phone when making a call. Speak to your Repair Hero about the issues you are experiencing and they will be able to help diagnose the problem. For iPhone 7 audio chip issues, we will need to take your phone away to complete the repair.

Time required
Repairs relating to audio issues take around 20 to 30 minutes. For audio chip repairs, we will need 2 to 3 days and take your device away to complete the repair, as these need to be completed in our workshop.

Typical cost
Audio repairs range from between $89 to $199 depending on the issue.

Warranty
All audio repairs are covered by our comprehensive 5 year warranty on both parts and labour.

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iphone charging port replacement

iPhone Button Issues

Have a stuck or non-working button or your iPhone? Is your mute switch no longer operative? We can fix all of these issues.

The repair process
We’ll open your iPhone and replace the broken components. Please note that if we need to replace a home button that supports touch ID (iPhone 6s, 7 series and 8 series) then we will be able to replace the button with a new working button, however the “Touch ID” feature will no longer be operative.

Time required
iPhone button repair / button replacements take around 20 to 30 minutes to complete.

Typical cost
Button repairs range from $89 to $119 depending on the issue and the model of your iPhone.

Warranty
Button replacements are covered by our comprehensive 5 year warranty on both parts and labour.

Learn more

What Our Customers Say

Slide 5 stars Graphics Millient

Great service and friendly staff

Did a awesome job, friendly staff member, great communication, they come to you quick and easy hand over, definitely would recommend to everyone and will use them again for our ipads

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5 stars photo Millient

So Fast

I literally found this company through and Google and I’m so glad I did. It was easy to submit a request, Amir was luckily down the street from me and arrived 10 minutes later. He was polite, professional, and quick.

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5 stars Graphics Claudine

Consistent Quality

I have now used fix2U twice in a matter of weeks for two different phone screen repairs. Can’t recommend them highly enough. Seamless from beginning to end

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Slide 5 stars Graphics Ingrid

Making things nice and easy

So easy to have someone come to me to replace my iPhone battery on the spot. No hassle and cost is reasonable. No need to hand in your phone for a few hours...

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5 stars Graphics Liz D

All Round Excellence

Great service. Professional and polite technician. Fantastic no contact service. Excellent communication, same day service and punctual. Recommended.

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5 stars Graphics corinkayaker

Fast Repair

Outstanding service. I am really impressed. Less than 1.5 hours from booking to a fixed phone and I never even left the office.

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Slide 5 stars Graphics Lynette

Perfect at home service

Booked my repair online. My screen was fixed at a convenient time for me at home. The repair took less than half an hour. My phone was also sanitised, Fabulous service, price and great communication.

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5 stars Graphics Cindy

Replacement Battery for iPhone

Battery replaced within 2 hours. They came to my work. Great service and affordable. Easy to book. Very happy with ease of booking on line, professionalism and service. Would highly recommend.

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5 stars Graphics Anton

Super Affordable

Wonderful service. Came up to my office. Screen replaced in 15 minutes. Half the price of the shops.

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Slide 5 stars Graphics Doreen

Speedy of iPhone battery Repair!

Was extremely pleased with the service I received from fix2U....very capable technician, polite and friendly, and the battery repair was done efficiently and quickly

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5 stars Graphics Suzanne

Amazing Same-day Service

Fast good service, pleasure to deal with. Broken screen was fixed quickly on the same day.

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5 stars Graphics Susie

Love the service

Excellent service From Brad. Started well with a very quick response to my enquiry, then regular updates whilst the part was ordered/delivered and then completion of the job at my home.

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Slide 5 stars teddy bears Jill

Excellent Service

Great dialogue about appointment time and I was kept up to date at all times. I was made aware of cost before work was done. Work was do well and in a timely fashion.

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5 stars icon Caramello

Fantastic & Fast

Fantastic - came to my place after work and it was done in an hour - new screen, battery and screen protector. Definitely recommend

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5 stars Alpaca Ruth

Super Communication

Communication was excellent, service was fast. Would definitely recommend and use again in the future.

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iPhone Repair Locations

The fix2U repair service operates in 10 locations across Australia, reaching more than 80% of the Australian population.

 

If you’re in a remote or rural location, don’t worry, we can still help repair your mobile phone, with fix2U’s Express Mail In Service.

Join thousands of Australians using fix2U

Get an instant price & secure your booking in seconds

Repair My Device

iPhone Repair FAQs

fix2U is an “on-demand” iPhone repair, iPad repair and Samsung repair service. Just follow these simple steps to book your repair:

1. Fill in a short and simple repair quote. Select what’s broken on your iPhone, iPad or Samsung and receive an instant repair price.

2. We’ll call you to arrange a place, date and time that’s convenient for you for your iPhone repair, iPad repair or Samsung repair.

3. A fix2U Repair Hero comes to your chosen location and fixes your device.

Please note that fix2U is a registered COVID Safe business with the Australian government. Our technicians are following a “Zero Contact” repair protocol for your safety and wellbeing during the current health situation.

Outside our coverage area? Check out our Express Mail In Service.

Nowhere! fix2u is a repair service with a difference – you can carry on doing the things you love while our fix2U Repair Hero comes to you and repairs your device on the spot. Our “Come To You” repair service is available for iPhone, iPad and Samsung Galaxy repairs.

Please note that fix2U is a registered COVID Safe business with the Australian government. Our technicians are following a “Zero Contact” repair protocol for your safety and wellbeing during the current health situation.

In select locations we also offer Google Pixel and Oppo repairs. If these repairs are not available in your location, we offer a convenient Express Mail-In Repair Service.

Our all-inclusive prices are very competitive, with repairs starting at just $89. Add in the convenience that we come to you, and it means you can carry on doing the things you love while your phone repair is completed on the spot, at your home, work or even your favourite café. To get an instant repair price for your phone repair simply click here. We also repair tablets!

Worried about call-out fees? We don’t charge them. The price you see quoted on our website is the price you pay. And with fix2U’s risk-free no fix, no fee* policy on our most common repairs, if we can’t repair your phone, there is nothing to pay! What’s more, fix2U use only the best quality repair parts on the market – in fact we’re so confident in the quality of our repairs that we offer a market-beating 5 Year Guarantee on parts and labour for your complete peace of mind.

*For more information on our “No Fix, No Fee” policy, please click here.

In most cases the answer is a resounding yes! Over 85% of our repairs are completed on the same day we receive your booking, so if you’d like your mobile phone repair or iPad repair done same-day, we will do our level best to make this happen.

If your booking is received late in the day, we may not always be able to reach you same-day.

If your repair is urgent, and your allocated Repair Hero is not able to schedule your repair same-day, you can ask your Repair Hero or our Customer Service team to see if there is an alternative repairer in your area that can reach you sooner. 

With fix2U, we’ll travel to you and fix your phone or tablet on the spot. Our mobile phone repairs normally take 30 minutes or less, but depending on the mobile phone model and the extent of damage, some repairs might take 45 minutes while others take just 15 minutes. iPad Repairs may take up to one hour depending on the extent of damage. fix2U use the highest quality parts available on the market for all our repairs, and offer a market-beating 5 Year Guarantee on our repairs.

Payment is made after your repair is completed via credit or debit card (Visa, MasterCard, AMEX) or cash. For card payments, payment is made directly to the Repair Hero via a safe and secure card reader. Our no-fix no-fee policy means you’ll only be charged if we fix your device, and the price you see on our website is the price you pay – no call-out fees and no hidden extra costs!

Not anymore! Following the landmark ACCC v Apple court case which settled in June 2018, the “rules” have changed. If you replace the screen on your iPad or your iPhone, your Apple warranty will not be affected. Other repairs, including battery replacements, housing replacements, and charge port replacements may however impact your warranty. Find out more here.

Data loss during the repair process is an extremely rare event, but nevertheless we suggest making a backup to safe guard against any potential data loss event.

fix2U therefore recommends that you take steps to ensure that a full and complete backup of your device is made prior to your repair booking.

To view instructions on how to backup Apple iPhone or iPad devices, click here.

To view instructions on how to back Samsung Galaxy devices, click here.

Please note that fix2U can not be held liable in the event of any data loss on your device as either a direct or indirect result of the repair process on your device.

As a result of the COVID-19 pandemic, fix2U implemented a “Zero Contact Repair Protocol” to ensure the health and wellbeing of our customers, and to reduce the chance of spreading COVID-19. As the health situation in Australia evolves, fix2U continue to make our Zero Contact Repair process available as an option to our customers. When your repairer calls to confirm the date and time of the booking they will discuss this with you further.

Please click here for more information about the additional procedures we have put into place.

This is a very common question, particularly as there is a lot of confusing (and often misleading) information put forward by phone repair companies, So we’ve compiled a short summary here to give you the low-down on fix2U’s repair parts.

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If you’d like to get your phone or iPad repaired with fix2U, you can make an online repair booking. Simply enter the details of the phone or iPad that needs repair, and indicate what problem(s) you are having with the device. You’ll receive an instant online price, which includes parts and labour. Worried about call out charges? We don’t charge them. The price you see online is the price you pay. All fix2U repairs are also covered by our comprehensive 5 year guarantee for your complete peace of mind.

Once we receive your repair booking, your allocated Repair Hero will call you to arrange a convenient date and time for your repair.

You can also make a booking by contacting us via live chat or via telephone. Our friendly customer service team are on hand 7 days a week from 9am to 6pm (AEST) to assist you.

fix2U is Australia’s only nationwide phone and tablet repair service that comes to you and completes your repair on the spot. Our phone repair service operates in over 10 locations across NSW, SA, WA, VIC and QLD.

To check we service your area, simply start a booking and enter your postcode. If you are not in our service area our booking form will indicate this, and ask if you would like to take advantage of our Express Mail In Service to get your device repaired instead.

Not sure if you have an iPhone X, XS or XR? No problem! To find out the model name of your device check our handy iPhone and iPad identification guide before booking.

Our booking form is designed for booking single devices only. If you have multiple devices to repair you can either (a) book a single device via our booking form, and then discuss the other devices with your assigned Repair Hero when they call, (b) you can submit multiple bookings or (c) you can contact us via live chat or via telephone and we can assist you with your booking. Our friendly customer service team are on hand 7 days a week from 9am to 6pm (AEST) to assist you.

If you have an ongoing requirement for repairs, please contact us to discuss how we can help. If you are a business or school and you are interested in using the fix2U service for your repairs, please take a look at our For Business and For Schools sections of our website.

Need to reschedule your booking? No problem! Please contact your assigned Repair Hero to arrange a new date or time. You can even change the location of your repair, as long as the new repair address is in our service coverage area. You can find your Repair Hero’s contact details at the bottom of the confirmation e-mail we sent you. If you are having trouble locating these details, please contact us, and we will assist you with rescheduling the repair.

Please note that bookings can only be rescheduled as long as we are notified more than 60 minutes prior to your agreed appointment time, otherwise a fee will apply. Please see our booking terms and conditions for more information.

Need to cancel your booking? Please contact your assigned Repair Hero to let them know you no longer wish to go ahead with the repair. You can find your Repair Hero’s contact details at the bottom of the confirmation e-mail we sent you. If you are having trouble locating these details, please contact us, and we will assist you with cancelling the repair.

Please note that bookings can only be cancelled as long as we are notified more than 60 minutes prior to your agreed appointment time, otherwise a fee will apply. Please see our booking terms and conditions for more information.

fix2U currently services over 80 corporate customers across Australia, who all enjoy the speed, convenience and cost effectiveness of getting their devices repaired on-site at their offices.

What’s more, if your organisation has multiple sites across Australia, fix2U is a great choice if you want to just want to deal with a single supplier for all your repair needs. Click here to learn more about our “For Business” repair solutions.

fix2U currently services a number of schools, universities and other educational establishments across Australia, who all enjoy the speed, convenience and cost effectiveness of getting their devices repaired on-site.

Our educational clients typically engage us to repair Apple iPad devices. However if your school also has staff phones, or other types of tablets, please contact us and we can discuss how we can help.

Our iPad Repair For Schools page has more information on this service.

For some models of iPhone, iPad and Samsung Galaxy, you will be given two different options when booking – either “Broken Screen” or “Broken Screen & LCD”.

Broken Screen

  • Select this option if your screen display is not damaged and the touch function is still working fine. In other words, only the glass layer of the screen has been cracked or damaged.

Broken Screen & LCD

  • Select this option if your screen display shows vertical lines, marks, inky spots, colour issues or is completely black. If the touch function of your screen is also not working correctly, you should also select this option.

Absolutely! If your insurer needs an insurance report from a professional repair service provider, we can help. Making a claim on your insurance is a hassle, so make your life a little easier by booking a convenient at-home device assessment from fix2U. After we’ve assessed your device and discussed our findings with you, we’ll send you an insurance report via e-mail that you can pass to your insurer. Whats more, your insurance report fee is normally covered by most insurance policies. Our in-home device assessment and complimentary insurance report is available for only $89.

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Don’t see your question answered here? Checkout out our searchable Support Page!

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