iPhone Repair At
Your Door

No need to search for ‘iPhone repairs near me’ or ‘find an Apple iPhone repair near me’. fix2u is a repair service with a difference – you can carry on doing the things you love while our fix2U Repair Hero comes to you and repairs your device on the spot. Our ‘Come To You’ repair service is available for iPhone, iPad and Samsung Galaxy repairs.

In selected locations, we also offer Google Pixel and Oppo repairs. If these repairs are not available in your location, we offer a convenient Express Mail-In Repair Service.

We are able to perform iPhone glass replacement on the following Apple iPhone models:

• iPhone SE 1st Gen (2016) / iPhone SE 2nd Gen (2020) / iPhone SE 3rd Gen (2022) 
• iPhone 6 and 6 Plus repairs
• iPhone 6s and 6s Plus repairs
• iPhone 7 and 7 Plus repairs
• iPhone 8 and 8 Plus repairs
• iPhone X / XS / XR / XS Max repairs
• iPhone 11 repairs (11 / 11 Pro / 11 Pro Max)
• iPhone 12 repairs (12 / 12 Mini / 12 Pro / 12 Pro Max)
• iPhone 13 repairs (13 / 13 Mini / 13 Pro / 13 Pro Max)
• iPhone 14 repairs (14 / 14 Plus / 14 Pro / 14 Pro Max)
• iPhone 15 repairs (15 / 15 Plus / 15 Pro / 15 Pro Max)

With fix2U, we’ll travel to you and fix your phone or tablet on the spot. Our Apple iPhone repairs normally take 30 minutes or less but depending on the iPhone model and the extent of damage, some repairs might take 45 minutes while others take just 15 minutes. iPad Repairs may take up to one hour depending on the extent of the damage. fix2U use the highest quality parts available on the market for all our repairs and offer a market-beating 5 Year Guarantee on our repairs.

For some models of iPhone, iPad and Samsung Galaxy, you will be given two different options when booking – either ‘Broken Screen’ or ‘Broken Screen and LCD’.

Broken Screen

Select this option if your screen display is not damaged and the touch function is still working fine. In other words, only the glass layer of the screen has been cracked or damaged.

Broken Screen and LCD

Select this option if your screen display shows vertical lines, marks, inky spots, colour issues or is completely black. If the touch function of your screen is also not working correctly, you should also select this option.

fix2U currently services a number of schools, universities and other educational establishments across Australia, who all enjoy the speed, convenience and cost-effectiveness of getting their devices repaired on-site.

Our educational clients typically engage us to repair Apple iPad devices. However, if your school also has staff phones or other types of tablets, please contact us and we can discuss how we can help. Our iPad Repair For Schools page has more information on this service.

Our booking form is designed for booking single devices only. If you have multiple devices to repair you can either (a) book a single device via our booking form, and then discuss the other devices with your assigned Repair Hero when they call, (b) you can submit multiple bookings or (c) you can contact us via live chat or via telephone and we can assist you with your booking. Our friendly customer service team are on hand 7 days a week from 9am to 6pm (AEST) to assist you.

If you have an ongoing requirement for repairs, please contact us to discuss how we can help. If you are a business or school and you are interested in using the fix2U service for your repairs, please take a look at our For Business and For Schools sections of our website.

fix2U is Australia’s only nationwide phone and tablet repair service that comes to you and completes your repair on the spot. Our phone repair service operates in over 10 locations across NSW, SA, WA, VIC and QLD. To check we service your area, simply start a booking and enter your postcode. If you are not in our service area our booking form will indicate this, and ask if you would like to take advantage of our Express Mail In Service to get your device repaired instead.

This is a very common question, particularly as there is a lot of confusing – and often misleading – information put forward by some phone repair companies.

At fix2U we stand behind the quality of our repairs and repair parts, which is why we’re able to offer our market-beating 5-year parts and labour warranty for your complete peace of mind. We aim to always be clear, transparent and honest in all our dealings, and this policy extends to our plain-speaking explanations about the repair parts we use. So we’ve compiled a short summary here to give you the low-down on fix2U’s repair parts.

Data loss during the repair process is an extremely rare event, but nevertheless, we suggest making a backup to safeguard against any potential data loss event.

fix2U, therefore, recommends that you take steps to ensure that a full and complete backup of your device is made prior to your repair booking.

View instructions on how to backup Apple iPhone or iPad devices.

View instructions on how to backup Samsung Galaxy devices.

Please note that fix2U cannot be held liable in the event of any data loss on your device as either a direct or indirect result of the repair process on your device.

Payment is made after your repair is completed via credit or debit card (Visa, MasterCard, AMEX) or cash. For card payments, payment is made directly to the Repair Hero via a safe and secure card reader. Our no-fix no-fee policy means you’ll only be charged if we fix your device, and the price you see on our website is the price you pay – no call-out fees and no hidden extra costs.

In most cases, the answer is a resounding yes. Over 85% of our repairs are completed on the same day we receive your booking, so if you’d like your mobile phone repair or iPad repair done same-day, we will do our level best to make this happen.

If your booking is received late in the day, we may not always be able to reach you same-day.

If your repair is urgent, and your allocated Repair Hero is not able to schedule your repair same-day, you can ask your Repair Hero or our Customer Service team to see if there is an alternative repairer in your area that can reach you sooner.

Absolutely. If your insurer needs an insurance report from a professional repair service provider, we can help. Making a claim on your insurance is a hassle, so make your life a little easier by booking a convenient at-home device assessment from fix2U. After we’ve assessed your device and discussed our findings with you, we’ll send you an insurance report via e-mail that you can pass to your insurer. What’s more, your insurance report fee is normally covered by most insurance policies. Our in-home device assessment and complimentary insurance report are available for only $89.

fix2U currently services over 80 corporate customers across Australia, who all enjoy the speed, convenience and cost-effectiveness of getting their devices repaired on-site at their offices.

What’s more, if your organisation has multiple sites across Australia, fix2U is a great choice if you just want to deal with a single supplier for all your repair needs. Check out our Apple iPhone repair solutions for business and corporate customers.

Need to reschedule your booking? No problem. Please contact your assigned Repair Hero to arrange a new date or time. You can even change the location of your repair, as long as the new repair address is in our service coverage area. You can find your Repair Hero’s contact details at the bottom of the confirmation e-mail we sent you. If you are having trouble locating these details, please contact our friendly customer service team, and we will assist you with rescheduling the repair.

Please note that bookings can only be rescheduled as long as we are notified more than 60 minutes prior to your agreed appointment time, otherwise, a fee will apply. Please see our booking terms and conditions for more information.

Not sure if you have an iPhone X, XS or XR? No problem. To find out the model of your device check our handy iPhone and iPad identification guide before booking.

If you’d like to find a fix2U iPhone repair near you, you can make an online repair booking. Simply enter the details of the device that needs repair and indicate what problem(s) you are having with the device. You’ll receive an instant online price, which includes parts and labour. Worried about call out charges? We don’t charge them. The price you see online is the price you pay. All fix2U repairs are also covered by our comprehensive 5-year guarantee for your complete peace of mind.

Once we receive your repair booking, your allocated Repair Hero will call you to arrange a convenient date and time for your repair. You can also make a booking by contacting us via live chat or via telephone. Our friendly customer service team are on hand 7 days a week from 9am to 6pm (AEST) to assist you.

Most phone repairers offer somewhat limited warranty periods on their repairs. Because fix2U use the highest quality parts available on the market, we’re able to offer a market-beating 5-year parts and labour guarantee on our repairs. Please read fix2U Five Year Parts and Labour Guarantee for full details of our warranty and warranty claim process.

Not anymore. Following the landmark ACCC v Apple court case which was settled in June 2018, the ‘rules’ have changed. If you replace the screen on your iPad or your iPhone, your Apple warranty will not be affected. Other repairs, including battery replacements, housing replacements, and charge port replacements may however impact your warranty. Further reading: fix2U and Apple Warranty.

Our all-inclusive prices are very competitive, with Apple iPhone repairs starting at just $89. Add in the convenience that we come to you, and it means you can carry on doing the things you love while your Apple iPhone repair is completed on the spot, at your home, work or even at your favourite café. Get an instant iPhone repair price today. We also repair iPads.

Worried about call-out fees? We don’t charge them. The price you see quoted on our website is the price you pay. And with fix2U’s risk-free no fix, no fee* policy on our most common repairs, if we can’t repair your phone, there is nothing to pay. What’s more, fix2U use only the best quality repair parts on the market – in fact we’re so confident in the quality of our repairs that we offer a market-beating 5 Year Guarantee on parts and labour for your complete peace of mind.*Check out our ‘No Fix, No Fee‘ policy for more information.

fix2U is “come to you” iPhone repair, iPad repair and Samsung repair service. Just follow these simple steps to book your repair:

1. Fill in a short and simple repair form. Select what’s broken on your iPhone, iPad or Samsung and receive an instant repair price.

2. We’ll call you to arrange a place, date and time that’s convenient for you for your iPhone repair, iPad repair or Samsung repair.

3. A fix2U Repair Hero comes to your chosen location and fixes your device.

Outside our coverage area? Check out our Express Mail In Service.

Need to cancel your Express Repair booking? Please contact us by calling 1300 163 090, use the Live Chat function on our website between 9am and 6pm (AEST) Monday to Friday, or reply to the original email confirming your booking.

If you need to cancel your Standard Repair booking, please contact your assigned Repair Hero to let them know you no longer wish to go ahead with the repair. You can find your Repair Hero’s contact details at the bottom of the confirmation email we sent you. If you are having trouble locating these details, please contact us, and we will assist you with cancelling the repair.

Please note that bookings can only be cancelled as long as we are notified more than 60 minutes prior to your agreed appointment time, otherwise a fee will apply. Please see our booking terms and conditions for more information.