Phone Repairs
At Your Door
- We Travel To You and Repair Your Device On the Spot
- 5 Year Parts & Labour Guarantee
- Certified Technicians
That Come To You
- We Travel To You
- 5 Year Warranty
- Certified Technicians
Featured In
We’re making phone repairs fast & simple
How It Works
What We Repair
With fix2U we will travel to you and repair a wide range of issues for Apple iPhone on the spot. For Apple iPad and Samsung Galaxy we offer a screen repair service in most locations across Australia. We are also able to fix Oppo and Google in select locations. If we do not repair your device in your location, you may want to consider our Express Mail In Service.
Locations We Cover
Locations We Cover
Our Friendly Repair Heroes
FAQs
At the current time, fix2U repair services are operating as normal.
We have taken steps to make our repair service “contactless” to ensure the health and wellbeing of our customers, and to reduce the chance of spreading COVID-19. When your repairer calls to confirm the date and time of the booking they will discuss this with you further.
Please click here for more information about the additional procedures we have put into place.
Load More
Our all-inclusive prices are very competitive, with repairs starting at just $89. Add in the convenience that we come to you, and it means you can carry on doing the things you love while your phone repair is completed on the spot, at your home, work or even your favourite café. To get an instant repair price for your phone repair simply click here. We also repair tablets!
Worried about call-out fees? We don’t charge them. The price you see quoted on our website is the price you pay. And with fix2U’s risk-free no fix, no fee policy, if we can’t repair your phone, there is nothing to pay! What’s more, fix2U use only the best quality repair parts on the market – in fact we’re so confident in the quality of our repairs that we offer a market-beating 5 Year Guarantee on parts and labour for your complete peace of mind.
Load More
Payment is made after your repair is completed via credit or debit card (Visa, MasterCard, AMEX) or cash. For card payments, payment is made directly to the Repair Hero via a safe and secure card reader. Our no-fix no-fee policy means you’ll only be charged if we fix your device, and the price you see on our website is the price you pay – no call-out fees and no hidden extra costs!
Load More
With fix2U, we’ll travel to you and fix your phone or tablet on the spot. Our mobile phone repairs normally take 30 minutes or less, but depending on the mobile phone model and the extent of damage, some repairs might take 45 minutes while others take just 15 minutes. iPad Repairs may take up to one hour depending on the extent of damage. fix2U use the highest quality parts available on the market for all our repairs, and offer a market-beating 5 Year Guarantee on our repairs.
Load More
Absolutely! Because fix2U use the highest quality parts available on the market, we’re able to offer a market-beating 5 year parts & labour guarantee on all our repairs. Full details of our warranty and warranty claim process are available here.
Load More
In most cases the answer is a resounding yes! If you’d like your mobile phone repair or iPad repair done same-day, we will do our level best to make this happen. Repairs are completed in 30 minutes or less using the best quality parts available on the market.
Load More
Yes we can! Samsung Galaxy repairs are available in most of our repair locations with a few exceptions. If we support Samsung repairs in your area, this option will be available on the booking form, after you enter your postcode. If we do not support Samsung repairs in your area you may wish to consider our convenient and very competitively priced Express Mail-In Repair Service. As well as Samsung Galaxy repairs, we also offer Samsung A series repairs.
Load More
Not sure if you have an iPhone X, XS or XR? No problem! To find out the model name of your device check our handy guide before booking.
Load More
fix2U is an “on-demand” iPhone repair, iPad repair and Samsung repair service. Just follow these simple steps to book your repair:
1. Fill in a short and simple repair quote. Select what’s broken on your iPhone, iPad or Samsung and receive an instant repair price.
2. We’ll call you to arrange a place, date and time that’s convenient for you for your iPhone repair, iPad repair or Samsung repair.
3. A fix2U Repair Hero comes to your chosen location and fixes your device.
Outside our coverage area? Check our our Express Mail In Service.
Load More
Nowhere! fix2u is a repair service with a difference – you can carry on doing the things you love while our fix2U Repair Hero comes to you and repairs your device on the spot. Our “Come To You” repair service is available for iPhone, iPad and Samsung Galaxy repairs.
In select locations we also offer Google Pixel and Oppo repairs. If these repairs are not available in your location, we offer a convenient Express Mail-In Repair Service.
Load More
fix2U can perform the following types of iPhone repairs:
- Broken or cracked screens repairs
- Back glass replacement / back glass repairs
- Front or rear facing camera repairs
- Problems with charging
- Problems with your battery / battery replacement
- Sound or microphone repairs
- Home, volume, mute or on/off button repairs
For iPad and Samsung repairs
- Broken or cracked screen repairs
- Rear glass replacement repairs
In some locations we are also able to provide repairs for Oppo, Google Pixel, and Samsung A series devices, and in all locations via our cost-effective Express Mail-In Service.
Load More
We are able to repair a range of different issues for the following iPhone models
- iPhone 5, 5c, 5s and SE repairs
- iPhone 6 and 6 Plus repairs
- iPhone 6s and 6s Plus repairs
- iPhone 7 and 7 Plus repairs
- iPhone 8 and 8 Plus repairs
- iPhone X / XS / XR repairs
For iPad repair, we can replace screens for
- iPad 2 / iPad 3 / iPad 4 / iPad 5 / iPad 6
- iPad Mini / iPad Mini 2 / iPad Mini 3 / iPad Mini 4
- iPad Air / iPad Air 2
For Samsung repair, we can replace screens and rear glass for
- Samsung Galaxy S7
- Samsung Galaxy S7 Edge
- Samsung Galaxy S8
- Samsung Galaxy S8 Plus
- Samsung Galaxy S9
- Samsung Galaxy S9 Plus
We also provide a range of Oppo, Google Pixel and Samsung A series repairs (although these are not available in all locations), or via our express mail-in repair service.
Load More
Not anymore! Following the landmark ACCC v Apple court case which settled in June 2018, the “rules” have changed. Find out more here.
Load More
Bookings can be made 24 hours a day, 7 days a week.
Our core repair operating hours are 8am to 6pm Monday to Saturday. Your local Repair Hero may be able to complete your repair outside of these hours. For example, in some locations we may be able to repair your device after 6pm, or carry out repairs on a Sunday or a public holiday. Once you book your local Repair Hero will contact you to confirm if a repair at these times is possible.
Load More
Get That New Phone Feeling
Phone repair the fix2U way
We started fix2U because we found getting a phone repaired using traditional repair options was a real headache, and we knew there must be a better way! We understand that when your phone is out of action – you’re out of action – and getting your phone repaired can be both time consuming and expensive.
At fix2U, we’ve built a nationwide phone repair and tablet repair service that offers the fastest and most convenient way to get you and your phone back up and running. Our friendly, certified and vetted Repair Heroes will travel to you and repair your phone or tablet on the spot, which means you save the time and hassle of travelling to a repair store and your phone is repaired in minutes rather than hours or days. fix2U provides repairs in all major Australian capital cities which means a same day repair is never far away.
If you’re in a remote or rural location, don’t worry, we can still help repair your phone, with fix2U’s Express Mail In Service. In addition, we even cover all shipping charges both to and from our repair centre.
fix2U Five Year Guarantee
Most phone repairers offer pretty limited warranty periods on their repairs, which means if things go wrong down the line with your phone, you’re left high and dry. In fact, most repair stores (including Apple themselves) will only offer you a three month warranty on your repairs.
At fix2U, we stand behind the quality of our repairs and repair parts. In fact we’re so confident in the quality of our repairs, we offer all our customers a market-beating five year guarantee on parts and labour, so in the unlikely event something goes wrong with a part we have replaced on your phone, we’ve got you covered.
Have a relatively new phone? If your phone or tablet is still under the manufacturer’s warranty, you may think that repairing your phone with fix2U may void your warranty. Good news – this is now no longer the case, following the landmark action from the ACCC, which now gives you the freedom to choose more cost effective phone repair providers such as fix2U, without losing your warranty.
How long does it take?
With fix2U, we travel to you and fix your phone on the spot – at your home, office or even your favourite café. Most phone repairs are completed in 30 minutes or less, and tablet repairs are completed in less than an hour.
Once you book with fix2U, your local Repair Hero will call you to schedule your phone repair at a date and time that is convenient for you. What’s more, if you book early in the day we will in most cases be able to offer you a same day repair. We work hard to make sure we get your phone repair done as quickly as possible and our customers frequently tell us how amazed they are at how quick and easy the repair process is with fix2U!
In some locations we are able to offer repairs in the evening and on the weekends, too. You can discuss your options with your local Repair Hero when they call you after you make your booking. Our website is available to make bookings 24/7. To view operating hours for each of our locations, click the link for your city at the bottom of this page.