We understand how stressful it may be when your iPhone is not charging its battery, especially when you need a fully charged phone to go about your day. But the great news is that most iPhone charging issues can be easily fixed at home. Check out our complete list of at-home fixes to test why your iPhone battery is not charging. But remember, our repair heroes are just one quick call away from arriving at your doorstep to help you fix this issue.
Why your iPhone Battery is not charging – Quick fixes you can do at home
Before you check out the tips below, the first thing you should check is your charging cable. Plug the cable into another phone that’s not your own and check if the phone charges. If it doesn’t charge, simply replace the cable or charging brick and retest. However, if you find that the cable and charging brick are working fine and you are still experiencing charging issues, it is most likely a hardware or software issue found within your phone.
A quick note for users with iOS 13 or later: if you notice your iPhone stops charging at 80%, there is no need to worry as this is a new inbuilt feature called Optimised Battery Charging. This feature will hold your phone charge at 80% when you are least likely to use it to prevent overcharging and save your battery’s long-term lifespan. If you wish to turn this feature off, you can do so in the battery settings.
If you find yourself still needing some troubleshooting methods for your iPhone battery not charging, follow some of the tips below, and you may find a solution to your issue that can be done at home.
1) Restart the phone
If you’re experiencing any issues with your iPhone, the first step you should take is to restart your phone and check if your problem is solved. Most iPhone battery charging issues will be solved at this stage if there is no hardware damage. To restart your iPhone, press and hold down the volume and power buttons together until the slider appears on-screen. Further instructions on how to do this can be found here.
2) Plug it into a different outlet
Just like we mentioned earlier, to determine whether the issue lies on internal or external factors, try connecting your iPhone charging adapter to another wall plug and see if you have a charging notification.
The same applies if you are charging through your laptop or computer; try to connect it to another USB port.
3) Check & Clean your iPhones lightning port
One of the most standard issues for the iPhone battery not charging, is the lightning port accumulating a lot of dust, debris, and lint, preventing electricity from passing through and charging your phone.
Check carefully for any debris and carefully remove it – we recommend twisting the end of tissue and inserting this to clean the port. You can also try using compressed air to blow the dust-out.
Try to connect your phone again to the charging slot. If it still doesn’t work, book an appointment with us today and we can be at your doorstep in no time to help you fix your charging issue.
4) Wireless Charging Issues
If you own an iPhone 8 or later, then there is a chance that you could be using the wireless charging feature.
As the feature is still in its early stages, many users are still encountering errors with this charging technology. If you are experiencing charging issues when using wireless charging, try plugging in a charging cable instead. If that works then you may have an issue with your wireless charging hardware.
If you intend to use wireless charging, talk to us today to see how we can help you.
5) Check your iOS version & software update if not updated already
Updating your iOS to the latest version may help prevent various problems and even improve performance. There is also a chance of solving your charging issue after updating your iOS. However, you must ensure that your battery has a charge percentage of at least 50% before you can begin the software update.
Here’s how to check if your iPhone is updated to the latest version:
- Tap Settings and then General.
- Tap on Software Update. Your iPhone will now start searching for the newest iOS update.
Follow the instructions on the screen; your iPhone will complete the update process in a few minutes. Then, try to connect your charging cable.
6) Factory reset your iPhone
If your iPhone is still not charging and none of the above solutions has worked for you, you should try resetting your iPhone before choosing to take it to any repair store. A hard reset will restore your iPhone to how it was when it was first purchased. Therefore, it is highly important that you back up all your essential data before you factory reset.
Here’s how to backup and factory reset your iPhone in a few simple steps:
Backup your iPhone to cloud
1) Open the Settings app on your device and tap your name and Apple ID at the top of the page.
2) On your Apple ID page, tap “iCloud.”
3) Scroll down the page and select “iCloud Backup.” Then, tap “Back Up Now” to immediately back up all your information to iCloud.
Factory reset your iPhone
1) Go to the ‘Settings’ page, scroll down, and tap on ‘general’.
2) At the bottom of the ‘General’ Page, tap on ‘Reset.’
3) To factory reset your iPhone, choose ‘Erase All Content and Settings.’
My iPhone is still not charging after following the above steps
If you are still wondering why your iPhone battery is not charging after trying all the solutions listed above, we think it’s time for you to contact one of our service repair heroes.
Fix2U has become an obvious and go-to solution in this fast-paced world as we conveniently travel to your choice of location to fix your phone, and we do it at a cheaper rate than the Apple Service store. The parts we use are factory assembled, genuine and high-quality. You can book a same-day phone repair at your choice of location. We have repair heroes at the ready in most major cities across Australia. However, if no repair hero is available in your area, we offer an express mail-in repair service with free return shipping.