A game changer for the industry

AUSTRALIAS largest on-demand iPhone and iPad repair service have welcomed the result of the ACCCs case against tech giant Apple for misleading Australian consumers about their rights to repair devices.

While Apple has been slugged with $9 million in penalties, fix2U are set to benefit from the court’s findings in relation to consumers legal rights to utilise third-party repairers without voiding warranties.

fix2U’s founder and CEO Sam Walker has followed the case with interest since April 2017 and welcomed the ruling as a win for consumers and third-party repairers alike.

“The Federal Courts decision to allow customers to use our service without voiding the warranty on their devices is a massive game changer for our industry,” said Mr Walker.

“In the past, customers and business operators have had some reservations about using our service if their device was still under warranty even though we offer our own five-year warranty to cover the parts and labour used to repair their devices.”

“The threat of Apple revoking consumers warranties has been a deal breaker in the past so we are quietly confident of converting more customers in the future as they become aware of their rights.”

fix2U is the only nation-wide iPhone and iPad repair callout service, providing a professional, fast and easy solution for gadget woes.

Their Repair Heroes will fix a broken device at the convenience of the customer and will venture to any location at any time to repair the device right in front of their eyes.

It means you don’t need to splash out on a phone replacement, you don’t need to wait in long lines to talk to a technician, and you don’t need to wait weeks before you get that ‘new phone feeling’.

The best thing is, repairs carried out by fix2U come with a market-beating five-year warranty and if they can’t fix it, they won’t charge you.

fix2U currently offers services for iPhones, including repairing broken or cracked screens, front or rear facing camera problems, issues with charging or the battery, sound or microphone glitches and water damaged devices. 

Prices start at just $89 for a screen replacement, with the majority of phone repairs taking less than 30 minutes.

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