fix2U Repair Parts – Are they Genuine?

This is a very common question, particularly as there is a lot of confusing (and often misleading) information put forward by phone repair companies!

At fix2U, we continuously work to source the best quality parts available on the market at the best possible prices, so that we can deliver high quality repairs at very competitive rates. In fact, we are so confident about the quality of our repair parts that we offer a 5 Year Guarantee on our repairs. If you need any more convincing, check out some of our customer reviews – we have over 1,000 on Google, and also on where our customers regularly comment on the quality of our repairs.

Worried about losing your manufacturer’s warranty by repairing with fix2U? Fear not – the rules have changed, and repairing with fix2U will not affect your warranty. To learn more, click here.

Being totally transparent regarding how we source our repair parts is also very important to us – and to this end we have summarised where we source our parts from below

Genuine iPhone replacement screens are not made available to third party repairers such as fix2U. If you are offered a “genuine” Apple screen from another repairer, please note that you will be receiving a used, refurbished screen rather than a brand new factory-assembled screen.

As a third party repairer, fix2U has the freedom to source its own high quality, brand new, factory assembled iPhone screens that are of an equivalent specification to Apple. In most cases, key components of the screen assembly, such as the LCD panel, are actually the same part from the same manufacturer as those used by Apple. These parts are commonly referred to as “OEM” or Original Equipment Manufacturer specification.

For iPhone models that use an OLED panel (Organic Light Emitting Diode) – such as iPhone X series and iPhone 11 series, fix2U will always replace your screen with a high quality OLED panel. Please be aware that some repair shops use inferior, cheaper LCD panels when performing your screen replacement – we can promise you you’ll notice the difference. When getting your screen replaced on these models, always make sure you are being offered an OLED screen. For more information on OLED panels see our blog post on the subject.

As a result of being able to source our own screens, we are able to provide our customers with screen repair prices that are significantly lower than Apple, backed by our 5 Year Guarantee.

fix2U use third party batteries that are of the exact same specification as those provided by Apple in terms of capacity and life expectancy. All batteries are CE-Mark certified for your safety and peace of mind.

fix2U uses 100% genuine Apple components for these items as they are readily available on the market.

fix2U uses 100% genuine Apple components for these items as they are readily available on the market.

fix2U use brand new and 100% genuine Samsung screens for all repairs.