fix2U stands by the quality of its repair service and repair parts. All fix2U customers enjoy a five (5) year guarantee that covers the parts and labour used to repair your device. Please note that certain exclusions apply to the guarantee.

The Process

1. Submit Your Claim

If you’re having issues with a part that fix2U replaced, click ‘Make A Claim’ below and complete a short form.

2. We’ll Contact You

A fix2U claims representative will contact you to obtain further details and to provide you with options to resolve your issue.

3. We’ll Travel To You

If your claim is approved and the issue requires an on-site visit, we’ll dispatch a fix2U Repair Hero to your location to assess and rectify the issue. (exclusions apply)

Submit A Claim

Make A Claim