iPhone Repair Newcastle
The fast, affordable & friendly iPhone & iPad repair service that comes to you.

iPhone Repair
Newcastle

We’ll travel to you and fix
your device on the spot.

Screen repairs starting
from as low as $89.

iPhone Repair
Newcastle
We’ll travel to you and fix
your device on the spot.
Screen repairs starting
from as low as $89.
fix2u iphone repair brisbane car
fix2u iPhone Repair Newcastle Repair Hero Kelei

fix2U Repair Hero Kelei

Newcastle, NSW

fix2u iphone repair brisbane repair picture
fix2u iPhone Repair Newcastle Repair Hero Kelei

fix2U Repair Hero Kelei

Newcastle, NSW

Australia’s largest on-premise iPhone repair service now available in Newcastle – Same-day service and a 5 year warranty.

Cash, and the following payment methods are accepted:

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Minute Repairs
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Happy Customers

How It Works

iPhone Repair Phone Repair broken screen

1. Tell Us What’s Broken

We specialise in mobile phone repair and so much more. All of our mobile phone repairs and other fixes come fully guaranteed for 5 years. Just click on the blue “Repair” button above to get started.

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2. Pick a Time & Place

We’ll come anywhere you need us, and fix your mobile phone in under an hour. Mobile phone repair at a time and place you choose! Once you place a booking your local Repair Hero will call you to confirm your preferred time.

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3. We Bring The fix2U

A fix2U Repair Hero comes to you and completes your mobile phone repair at your location. You’ll be back online, like it’s a brand new device. It’s that easy, we also fix iPads!

fix2U Services

  • Broken or cracked screens

  • Front or rear facing camera problems

  • Problems with charging

  • Problems with your battery

  • Sound or microphone problems

  • Home, volume, mute or on/off button problems

  • Water damaged phones (results not guaranteed)

fix2U Benefits

  • We Come To You

  • 5 Year Warranty

  • Same day service from a certified Repair Hero at your home or workplace.

  • Premium Quality Parts

  • Certified, Verified, And Professional Repair Heroes

  • Don’t go without your phone for hours or even days

What Our Customers Say

Slide Millient

Great service and friendly staff

Did a awesome job, friendly staff member, great communication, they come to you quick and easy hand over, definitely would recommend to everyone and will use them again for our ipads

Millient

So Fast

I literally found this company through and Google and I’m so glad I did. It was easy to submit a request, Amir was luckily down the street from me and arrived 10 minutes later. He was polite, professional, and quick.

Claudine

Consistent Quality

I have now used fix2U twice in a matter of weeks for two different phone screen repairs. Can’t recommend them highly enough. Seamless from beginning to end

Slide Ingrid

Making things nice and easy

So easy to have someone come to me to replace my iPhone battery on the spot. No hassle and cost is reasonable. No need to hand in your phone for a few hours...

Liz D

All Round Excellence

Great service. Professional and polite technician. Fantastic no contact service. Excellent communication, same day service and punctual. Recommended.

corinkayaker

Fast Repair

Outstanding service. I am really impressed. Less than 1.5 hours from booking to a fixed phone and I never even left the office.

Slide Lynette

Perfect at home service

Booked my repair online. My screen was fixed at a convenient time for me at home. The repair took less than half an hour. My phone was also sanitised, Fabulous service, price and great communication.

Cindy

Replacement Battery for iPhone

Battery replaced within 2 hours. They came to my work. Great service and affordable. Easy to book. Very happy with ease of booking on line, professionalism and service. Would highly recommend.

Anton

Super Affordable

Wonderful service. Came up to my office. Screen replaced in 15 minutes. Half the price of the shops.

Slide Doreen

Speedy of iPhone battery Repair!

Was extremely pleased with the service I received from fix2U....very capable technician, polite and friendly, and the battery repair was done efficiently and quickly

Suzanne

Amazing Same-day Service

Fast good service, pleasure to deal with. Broken screen was fixed quickly on the same day.

Susie

Love the service

Excellent service From Brad. Started well with a very quick response to my enquiry, then regular updates whilst the part was ordered/delivered and then completion of the job at my home.

FAQs

fix2U is an “on-demand” iPhone repair, iPad repair and Samsung repair service. Just follow these simple steps to book your repair:

1. Fill in a short and simple repair quote. Select what’s broken on your iPhone, iPad or Samsung and receive an instant repair price.

2. We’ll call you to arrange a place, date and time that’s convenient for you for your iPhone repair, iPad repair or Samsung repair.

3. A fix2U Repair Hero comes to your chosen location and fixes your device.

Please note that fix2U is a registered COVID Safe business with the Australian government. Our technicians are following a “Zero Contact” repair protocol for your safety and wellbeing during the current health situation.

Outside our coverage area? Check out our Express Mail In Service.

Nowhere! fix2u is a repair service with a difference – you can carry on doing the things you love while our fix2U Repair Hero comes to you and repairs your device on the spot. Our “Come To You” repair service is available for iPhone, iPad and Samsung Galaxy repairs.

Please note that fix2U is a registered COVID Safe business with the Australian government. Our technicians are following a “Zero Contact” repair protocol for your safety and wellbeing during the current health situation.

In select locations we also offer Google Pixel and Oppo repairs. If these repairs are not available in your location, we offer a convenient Express Mail-In Repair Service.

Our all-inclusive prices are very competitive, with repairs starting at just $89. Add in the convenience that we come to you, and it means you can carry on doing the things you love while your phone repair is completed on the spot, at your home, work or even your favourite café. To get an instant repair price for your phone repair simply click here. We also repair tablets!

Worried about call-out fees? We don’t charge them. The price you see quoted on our website is the price you pay. And with fix2U’s risk-free no fix, no fee* policy on our most common repairs, if we can’t repair your phone, there is nothing to pay! What’s more, fix2U use only the best quality repair parts on the market – in fact we’re so confident in the quality of our repairs that we offer a market-beating 5 Year Guarantee on parts and labour for your complete peace of mind.

*For more information on our “No Fix, No Fee” policy, please click here.

In most cases the answer is a resounding yes! Over 85% of our repairs are completed on the same day we receive your booking, so if you’d like your mobile phone repair or iPad repair done same-day, we will do our level best to make this happen.

If your booking is received late in the day, we may not always be able to reach you same-day.

If your repair is urgent, and your allocated Repair Hero is not able to schedule your repair same-day, you can ask your Repair Hero or our Customer Service team to see if there is an alternative repairer in your area that can reach you sooner. 

With fix2U, we’ll travel to you and fix your phone or tablet on the spot. Our mobile phone repairs normally take 30 minutes or less, but depending on the mobile phone model and the extent of damage, some repairs might take 45 minutes while others take just 15 minutes. iPad Repairs may take up to one hour depending on the extent of damage. fix2U use the highest quality parts available on the market for all our repairs, and offer a market-beating 5 Year Guarantee on our repairs.

Payment is made after your repair is completed via credit or debit card (Visa, MasterCard, AMEX) or cash. For card payments, payment is made directly to the Repair Hero via a safe and secure card reader. Our no-fix no-fee policy means you’ll only be charged if we fix your device, and the price you see on our website is the price you pay – no call-out fees and no hidden extra costs!

Not anymore! Following the landmark ACCC v Apple court case which settled in June 2018, the “rules” have changed. Find out more here.

Data loss during the repair process is an extremely rare event, but nevertheless we suggest making a backup to safe guard against any potential data loss event.

fix2U therefore recommends that you take steps to ensure that a full and complete backup of your device is made prior to your repair booking.

To view instructions on how to backup Apple iPhone or iPad devices, click here.

To view instructions on how to back Samsung Galaxy devices, click here.

Please note that fix2U can not be held liable in the event of any data loss on your device as either a direct or indirect result of the repair process on your device.

At the current time, fix2U repair services are operating as normal.

We have taken steps to make our repair service “contactless” to ensure the health and wellbeing of our customers, and to reduce the chance of spreading COVID-19. When your repairer calls to confirm the date and time of the booking they will discuss this with you further. We will also include detailed information about the additional steps that will be taken to ensure your safety and that of our repairer in your booking confirmation e-mail.

Please click here for more information about the additional procedures we have put into place.

This is a very common question, particularly as there is a lot of confusing (and often misleading) information put forward by phone repair companies, So we’ve compiled a short summary here to give you the low-down on fix2U’s repair parts.

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If you’d like to get your phone or iPad repaired with fix2U, you can make an online repair booking. Simply enter the details of the phone or iPad that needs repair, and indicate what problem(s) you are having with the device. You’ll receive an instant online price, which includes parts and labour. Worried about call out charges? We don’t charge them. The price you see online is the price you pay. All fix2U repairs are also covered by our comprehensive 5 year guarantee for your complete peace of mind.

Once we receive your repair booking, your allocated Repair Hero will call you to arrange a convenient date and time for your repair.

You can also make a booking by contacting us via live chat or via telephone. Our friendly customer service team are on hand 7 days a week from 9am to 6pm (AEST) to assist you.

fix2U is Australia’s only nationwide phone and tablet repair service that comes to you and completes your repair on the spot. Our phone repair service operates in over 10 locations across NSW, SA, WA, VIC and QLD.

To check we service your area, simply start a booking and enter your postcode. If you are not in our service area our booking form will indicate this, and ask if you would like to take advantage of our Express Mail In Service to get your device repaired instead.

Not sure if you have an iPhone X, XS or XR? No problem! To find out the model name of your device check our handy iPhone and iPad identification guide before booking.

Our booking form is designed for booking single devices only. If you have multiple devices to repair you can either (a) book a single device via our booking form, and then discuss the other devices with your assigned Repair Hero when they call, (b) you can submit multiple bookings or (c) you can contact us via live chat or via telephone and we can assist you with your booking. Our friendly customer service team are on hand 7 days a week from 9am to 6pm (AEST) to assist you.

If you have an ongoing requirement for repairs, please contact us to discuss how we can help. If you are a business or school and you are interested in using the fix2U service for your repairs, please take a look at our For Business and For Schools sections of our website.

Need to reschedule your booking? No problem! Please contact your assigned Repair Hero to arrange a new date or time. You can even change the location of your repair, as long as the new repair address is in our service coverage area. You can find your Repair Hero’s contact details at the bottom of the confirmation e-mail we sent you. If you are having trouble locating these details, please contact us, and we will assist you with rescheduling the repair.

Please note that bookings can only be rescheduled as long as we are notified more than 60 minutes prior to your agreed appointment time, otherwise a fee will apply. Please see our booking terms and conditions for more information.

Need to cancel your booking? Please contact your assigned Repair Hero to let them know you no longer wish to go ahead with the repair. You can find your Repair Hero’s contact details at the bottom of the confirmation e-mail we sent you. If you are having trouble locating these details, please contact us, and we will assist you with cancelling the repair.

Please note that bookings can only be cancelled as long as we are notified more than 60 minutes prior to your agreed appointment time, otherwise a fee will apply. Please see our booking terms and conditions for more information.

fix2U currently services over 80 corporate customers across Australia, who all enjoy the speed, convenience and cost effectiveness of getting their devices repaired on-site at their offices.

What’s more, if your organisation has multiple sites across Australia, fix2U is a great choice if you want to just want to deal with a single supplier for all your repair needs. Click here to learn more about our “For Business” repair solutions.

fix2U currently services a number of schools, universities and other educational establishments across Australia, who all enjoy the speed, convenience and cost effectiveness of getting their devices repaired on-site.

Our educational clients typically engage us to repair Apple iPad devices. However if your school also has staff phones, or other types of tablets, please contact us and we can discuss how we can help.

Our iPad Repair For Schools page has more information on this service.

For some models of iPhone, iPad and Samsung Galaxy, you will be given two different options when booking – either “Broken Screen” or “Broken Screen & LCD”.

Broken Screen

  • Select this option if your screen display is not damaged and the touch function is still working fine. In other words, only the glass layer of the screen has been cracked or damaged.

Broken Screen & LCD

  • Select this option if your screen display shows vertical lines, marks, inky spots, colour issues or is completely black. If the touch function of your screen is also not working correctly, you should also select this option.

Absolutely! If your insurer needs an insurance report from a professional repair service provider, we can help. Making a claim on your insurance is a hassle, so make your life a little easier by booking a convenient at-home device assessment from fix2U. After we’ve assessed your device and discussed our findings with you, we’ll send you an insurance report via e-mail that you can pass to your insurer. Whats more, your insurance report fee is normally covered by most insurance policies. Our in-home device assessment and complimentary insurance report is available for only $89.

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Don’t see your question answered here? Checkout out our searchable Support Page!

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Get That New Phone Feeling

Book Your Repair Now

fix2U iPhone Repair Newcastle

Opening Hours

Monday – 8am to 6pm

Tuesday  – 8am to 6pm

Wednesday – 8am to 6pm

Thursday – 8am to 6pm

Friday – 8am to 6pm

These are our core business hours, although  your local Repair Hero may be
able to complete your repair outside of these hours. For example, in some
locations we may be able to repair your device after 6pm.

Service Area